By and large, the house move went pretty smoothly seven weeks ago. Two men and a van, plus ineffectual hubby and me, got the move done in one day, one long day though, nearly 12 hours of grunt, sweat and tears. On the up-side, hubby lost four kilos, and he hasn't eaten them back yet. I, however, have not lost a gram. I just know I would even gain weight in a famine.
What did not go well at all was the move of the telephone and internet connection! Our previous provider, 'T', promised that the telephone would be switched over the same day, and internet ten days later. Ha! Ten days later nothing had happened, although we could ring out and in using the number of the previous occupants. 'T' said that the problem was that the previous occupants had not closed the line, and that it would take another week. I 'spat the dummy', to use a local expression, and told 'T' that we would not continue with them, but choose a new provider. Big mistake!
The new provider, 'O', said that they could handle terminate the contract with 'T' and we would have internet within two weeks. Six weeks later we are still waiting, despite the best efforts of Kevin, Sean, Jason, and Caroline in Mumbai, and many hours on hold before you need to go through the whole story yet again. Our phone doesn't have speaker phone so you have to actually sit and have the phone pressed to your ear. I am sure I have done myself an injury.
At least we now have mobile internet, which if 'T' had been thinking, they would have proposed right from the start, and kept a customer. Am I happy with having taken a stand? Yes, but hubby just continues to roll his eyes.
At least there is the pool, but that is not just straight forward either; more about that another time.
So the 'paunch' got a work out, go hubby! Phone pressed to the ear, how positively archaic. Good luck and I am sure Kevin, Sean, Jason, and Caroline will get you sorted out soon.
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